Privacy policy

Last Updated: August 1, 2026

At Medivonex, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or make a purchase.

Information We Collect

We may collect:

Full name
Email address
Phone number
Billing address
Shipping address
Order information
IP address
Browser and device information
Customer support communications

All payments are securely processed through trusted third-party payment providers. We do not store your credit or debit card information.

How We Use Your Information

We use your information to:

Process and fulfil orders
Manage payments
Arrange shipping and delivery
Send order confirmations and tracking updates
Respond to customer enquiries
Improve our website and services
Prevent fraud
Comply with legal obligations

Cookies

Our website uses cookies to improve website functionality, analyse traffic, and enhance your browsing experience.

Your Rights

Under the UK GDPR, you have the right to:

Access your personal information
Correct inaccurate data
Request deletion of your personal data
Restrict certain processing activities
Object to processing where permitted by law

Company Address

Medivonex
Walking on Wood
490 King's Rd
London SW10 0LF
United Kingdom